Privacy Policy

Effective as of March 1, 2025

Introduction

We understand that you value your privacy, and we are committed to doing our best to ensure that your data is always protected. This Privacy Policy (“privacy policy”) explains what information The Growth Vine (“The Growth Vine”, “we”, “us”, or “our”) records about you and how we use, share, and protect it.

This privacy policy applies to all The Growth Vine users, including visitors, current and prospective clients (collectively, “Users”, “you”, or “your”) using our website, which can be found at www.thegrowthvine.com (“website”) and all related services provided by The Growth Vine (collectively, “Services”). By visiting our website, you agree to all the contents of this privacy policy, which is also a part of our Terms and Conditions. This privacy policy does not apply to any information collected by third parties, and we advise you to read their respective privacy policies for information on how they handle your data.

Prior to using any of our services, please read this privacy policy entirely and carefully. If you do not agree with how your information is being processed in accordance with this privacy policy in general or any part of it, do not use The Growth Vine.

We may use your personal information for the following:

To provide access to our website and enable the functionalities needed to ensure that you have the best user experience
To send you emails necessary to provide any of our services that you have requested
To complete your request to book a meeting with us
To approve the creation of your account with us, which enables you to log in, book meetings and make payments
To give updates about our operations, policies, services, features, products, and special offerings.
To provide customer service or technical support
To improve and expand our business by gathering statistics on which page has the most traffic, frequently used services, the geographic region where most of our clients are located, and the number of persons who contact us
To review and action feedback from clients
Detect and prevent fraud and abuse

We may use your personal information for other purposes if you grant us permission to do so. For example, if you send us a testimonial and we publish it, your name may appear on our website.

3.1 Facilitating meetings

We use Google Meets or Microsoft Teams to facilitate all meetings you book with us. This will involve us inputting your name and email address to send you a meeting invite. Please review Google Meets and/or Microsoft Teams’ respective privacy policies before proceeding with a booking.

3.2 Legal

We may also share information about you with or without your permission if:

we are legally required by law, subpoena, court order, search warrant, or any other applicable legal procedures
we believe disclosing it is necessary to protect you, our users, owners and employees of The Growth Vine, and members of the public from any harm
where we have a good-faith belief that it is necessary to detect, prevent or address fraud, breaches of our Terms and Conditions

3.3 Third parties for business functions

We may share information about you with third parties that assist us with billing, email services, customer service, email marketing, website maintenance, facilitating meetings (refer to 3.1), and any other function necessary to provide our services.

3.4 Other purposes

We may share information about you if you have permitted us to do so for a particular purpose. For example, if we design a flyer for your business, you can request us to share the flyer, your name, and your business on our social media accounts.

5.1 Data storage

Our website is hosted on Wix as previously stated in 1.1. Therefore, some of your data may be stored on their servers and we encourage you to review their privacy policy to see how and where they store your data.

5.2 Protection

We use SSL (Secure Socket Layer) to encrypt your data, for example, when you create an account on our website. You are required to create a strong password for your account, and it is your responsibility to keep your account information (including password) safe. Despite all the safety measures and recommendations, be reminded that the internet is not 100% secure. Therefore, The Growth Vine cannot guarantee that any information that you provide to us will not be accessed, stolen, shared, deleted, or tampered with by unauthorized parties.

5.3 Transferring your data

Your personal data could be transferred to and processed by us and third parties beyond your national borders, including but not limited to the United States. Although privacy regulations can vary by country, we will prioritize your data security and take all necessary precautions to ensure that your information is treated with respect and care.

5.4 Third-party sites

Please note that we are not responsible for the links on our website that direct to third-party sites, including social media sites. Therefore, we are not liable for any damage or loss incurred by you when you click on third-party links on our website.

7.1 Your account information

If your account creation has been approved by us, you can make changes to your account information by signing into your account and going to "Settings".

7.2 Opting out of communication

You can request to stop receiving blog post updates, marketing and promotional emails from us by clicking the "unsubscribe" link at the bottom of the email sent to you. However, you cannot opt out of service-related communications that may contain:

reminders about quotes, invoices, payments, and meetings
changes to our services
responses to any query you may have submitted to us via email, live chat, during a meeting, or contact form submission on our website
account creation approval and/or verification

7.3 Data collection

Whenever you access our website, a cookie banner will be displayed at the bottom of your device which outlines why we use cookies, a link to this privacy policy, and an option to view the cookie settings where you can choose which non-essential cookies can be enabled. Depending on your type of device and browser, you may be able to disable or delete all cookies from The Growth Vine.

7.4 Data modification and deletion

Based on how you utilize our website and/or services, you have the right to access, update, or have your information deleted by contacting us via the contact form on our website or by emailing us at privacy@thegrowthvine.com.

You can also request a copy of any personal information we have about you. We may ask you a few questions to confirm your identity before carrying out any request regarding your information to keep our commitment to protecting any information you have shared with us.

7.5 Additional rights

For European Union residents and citizens, please review any additional information about your rights outlined in the GDPR.

For California, United States residents, please review any additional information about your rights covered in the California Consumer Privacy Act (CPPA).

Please note that we do not sell the data of our users.

6.1 Children under the age of 16

Children under the age of sixteen are not permitted to sign up by themselves for our services. All agreements and transactions with The Growth Vine for a child must be done with the parent or legal guardian. Therefore, we do not knowingly collect and solicit any information from children under the age of sixteen and/or enter into any agreement related to the use of our services with any child under that age. If you believe that your child has provided us with any personal information online without your consent, we encourage you to contact us immediately at privacy@thegrowthvine.com. We will remove the information provided to us by your child, disable any account they have with us, and terminate any ongoing contract they have with us for any of our services.

1.1 Information we collect from you

For users of our website, we automatically collect the following personal information:

current location: the state, city, and/or country you were in when you accessed our website (e.g. Ajax, Canada)
type of device: mobile or desktop
website navigation and usage: for example, how long you stayed on our website and which pages you visited
browser type: this is only applicable if you searched for and accessed our website using a search engine
Internet Protocol (IP) address: we do not collect your IP address; however, we are hosted on Wix, which may record your IP address to provide us with your current location at the time you accessed our website

1.2 Information you provide us with

We may receive information about you from third-party providers if you access our services using a third-party connection, for example, using your Google account to create an account with us and logging in. We may also use Google Analytics to collect session information, including length of visits to specific pages, page interaction information, and trends in engagement.

1.3 Information we receive from third parties

1.4 Sensitive personal information

We urge you not to include any sensitive personal information in any communication with us. Sensitive personal information includes, but is not limited to:

national identification details (for example, passports, social security numbers, permanent resident cards, birth certificates, etc.)
information related to insider trading
medical data
classified government documents
biometric data
political views

1.5 Cookies and web beacons

We use cookies and web beacons to identify you when you visit and use our website to provide all the functionalities needed for you to have the best user experience. You can reject these cookies or change the cookie settings located on our cookie banner when you access our website. Depending on your web browser settings, your web browser may accept or reject these cookies by default.